Case studies- Asia

Enabling Technology?

Objective: On behalf of a leading international life company, which doesn’t yet offer a first class technology platform, we were asked to investigate what was required by IFA, banks and customers

Approach: Detailed face to face interviews were conducted in Hong Kong, Singapore and the UAE. Interviews were with customers (wealthy expats from Australia, UK, India, Singaporeans and Chinese), IFA firms and banks

Outcome: A comprehensive report which helped our client to understand how their existing technology platform was perceived and to provide guidance on how they couldimprove their pre and post sales online processing